Professional Support & Technical Partnerships Manager
Description
Position Summary
Sony Corporation of America (SCA) is seeking a Professional Support & Technical Partnerships Manager to join the Personal Entertainment Business team. Primary responsibility is professional technical support for Pro Audio products and solutions (microphones, headphones, spatial audio technologies, and tools amongst others) to sound creators and studios, and technical relations management towards industry partners to develop Sony’s professional audio products and solutions overall business including creation of new products and technologies.
Reporting to the Associate Director, Personal Entertainment Business, the Professional Support & Technical Partnerships Manager role is expected to drive relations with sound creators (producers, engineers, songwriters and artists) to leverage Sony’s products and solutions in the production workflow, receive and manage creator voice for product improvement and new product development, and integrate technologies and solutions into partner brand’s products and services to support business expansion. Experience and knowledge of professional audio and music production in this role is essential
Job Responsibilities
- Serve as a supporting role to Associate Director in the team, to carry out effective 360RA technical support to essential content development stakeholders, such as record label’s production/supply-chain teams, artist teams, recording/mastering studios, producers/engineers and more for 360 Reality Audio content creation and delivery
- Serve as a business development role in the team, to carry out effective 360VME technical support to essential business stakeholders, such as music/movie/game industry partners and its related educational institutes/schools and more for 360VME into their workflow and educational essentials
- Demonstrate how to create 360RA content and explain proper setup and workflow at the studios internal and external including consultation and support for tools and equipment.
- Demonstrate how to use 360VME and explain proper setup and workflow at the studios and schools internal and external including consultation and support for tools and equipment.
- Collect and organize feedback on technical issues, requirements, improvement points from engineers/producers/creators back to the team for improvement of tools and workflow.
- Timely correspondence with engineers/producers/creators as well as labels/studios to support 360RA content creation on site, remote call, and/or e-mail correspondence.
- Support planning and execution of an effective event from technical point of view such as user group meeting, online seminar, and trade show like NAMM, AES, NAB and so on.
- Support and guide to develop and implement 360RA/360VME creators’ community collaborating with partners to drive further understanding of 360RA/360VME, stimulate engagement and communication amongst creators for communal sharing of 360RA/360VME related information and tips and tricks for content creation and 360RA technical development
- Support and guide to develop videos and documentation for education of 360RA and 360VME
- Help to drive the creation, editing and review of presentations, decks, and other documents supporting content creation activities for internal and external use.
- Drive quantitative reporting and analysis of technical support progress and results as requested.
- Project manage content development initiatives, including but not limited to necessary contracts, memos and/or invoices with key partners.
- Support administrative tasks for the team and technical setup and demonstration operations at studios
Requirements
Qualifications For Position
**Your qualifications and experience should include: **
- Academic education in audio technology and/or music production
- Minimum of 7 years’ experience in audio technology, music production, and/or audio/sound engineering for recording and/or live performance.
- Experience and knowledge of the professional audio both analogue and digital is mandatory (within a recording/mastering studio environment; audio technology; live industry).
- Experience and knowledge of multiple popular Digital Audio Workstations(DAWs) and plug-ins is mandatory
- Understanding of both trends within music industry eco-system (specifically record labels, DSPs, etc) and trends within pop culture impacting music content creation
- Interpersonal skills supporting development of relationships, written/oral/listening communications and presentation/persuasion skills along with proactive approach to sharing information with peers and cross functional teams
- Experience working with both internal and external partners
- Ability to be available case-by-case in the evenings and join recurring evening conference calls/meetings with internal and external partners
- Must work well under deadline pressure with multiple time-sensitive projects simultaneously; outstanding attention to detail; adaptable and accepting of abrupt change and unforeseen challenges, with exceptional problem-solving skills.
- Ability to work in matrix environment and to serve as individual and team contributor
- Experience with office tools required
- Ability to travel as required
- All candidates must be authorized to work in the USA
Benefits & Perks
In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology”.
Benefits:
SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.
What we offer you:
- Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee assistance plan and comprehensive behavioral health benefits
- Fertility benefits, including surrogacy, and adoption assistance programs
- Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
- Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance Short-term & long-term disability plans
- Paid parental and caregiver leave
- 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
- Education assistance and student loan programs
Other Programs:
- Flexible Work Arrangements, including remote and hybrid work schedules
- Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
- Referral bonuses (subject to eligibility)
- Matching gift program
- A wide variety of employee business resource groups (EBRGs)
- Special discounts on Sony products, offered exclusively to Sony employees
- Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
- Annual incentive bonus
How to apply
Apply via link
Sony
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Sony’s purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivates us to create groundbreaking technology, entertainment, and services for people worldwide. Our history as a global brand has been built around employees that all have a passion for touching peoples' lives, and pride in pushing beyond the status quo to produce truly extraordinary results. We’re uniquely positioned because we operate in many different industries - from movies and music to video games and electronics. And, with offices around the globe, we benefit from a global workforce that learns and grows together through mutual respect. If you're ready to join a diverse team at an innovation-led company with the power to change lives, then we encourage you to read up on the different Sony group companies and check out our Life page. Then, get in touch, and together, let’s make the world say wow.