Manager, Royalty Services
Description
Come As You Are.
As the great Kurt Cobain* once said, “Come as you are.” BMG is committed to providing equal employment opportunities and we celebrate diversity in all forms. Equal opportunity runs deep in our core value of fairness and we are determined to create a truly inclusive work environment, where everyone can flourish. If you’re good at what you do, come as you are.
All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
BMG is the proud representative of Kurt Cobain’s publishing catalogue, including the 1992 single ‘Come As You Are’.
Manager, Royalty Services
Nashville, Tennessee
The Royalty Services team supports BMG's diverse clientele across its various businesses (Publishing, Recorded Music, Production Music, Books, A/V) through inquiry resolution and the professional handling of sensitive client information, along with inquiries from internal employees across varying hierarchy levels and global territories.
As Manager, Royalty Services, your primary mission is to support the Publishing business with various functions related to the administration of BMG's publishing repertoire, including, but not limited to, data updates, account reconciliation, rights research, royalty reporting, and analysis.
You will interact and communicate with internal and external clients to assist in providing the highest level of service. You will collaborate with international colleagues from various departments to ensure our global strategy. Your approach to the task is creating solutions and solving problems.
What You’ll Be Doing.
Data Maintenance & Cleanup
- Handle data updates and cleanups with a focus on clients and rates required resulting from client inquiries or internally identified business needs.
- Request adjustments and provide royalty analysis to the royalty processing team when necessary.
- Manage team service tickets and conduct a preliminary review of all new inquiries to assess and define scope, size, and urgency.
Suspense and Calculation Error Income Account Tracking
- Monitor and release income from Suspense and Calc Error for US repertoire per established reduction targets.
- Liaise with the International team on Suspense and Calc Error Income clearance efforts, system development, and process refinement.
- Oversee the Deferred Income review process and assist the Coordinator in their review efforts
Information Service
- Review Interested Party, Client, Contract, and Royalty Calculation data to determine the correct royalty structures.
- Research and provide timely responses to rights queries and information Business partners.
Customer Relations
- Assist Client Services in maintaining and developing relationships with admin customers.
Miscellaneous
- Engage in and handle other ongoing processes or ad-hoc projects as business needs dictate or as assigned by the supervisor.
- Supervision of temporary employees and interns as necessary
- Create and Monitor Reporting Dashboards
- Assist in Production Music workflows
Requirements
Must Haves.
- You have a basic understanding of music publishing and copyright industry practices.
- You have familiarity with music publishing or other similar IP agreements, including royalty rate structures.
- You are proficient with Microsoft 365 suite, especially Excel (Pivots and common lookup functions)
- You hold excellent analytic and problem-solving skills and the ability to identify when information is incomplete.
- Additionally, you are comfortable handling a high volume of varying and sometimes complex data entry.
- You have contract interpretation skills and experience
It’s a plus (not a must) if you also have: a bachelor's Degree in a relevant field, experience with BI Tools and the likes of Looker and Tableu, familiarity of Vistex iMaestro or similar music publishing system, ticketing and documenting using Atlassian Products and/or knowledge of SQL query and Marco’s writing.
Benefits & Perks
What’s In It For You.
- Hybrid working environment – 3 days in office, 2 days to work from home.
- Robust medical, dental and vision packages.
- Dollar for dollar match of up to 6% into 401(k) after your first year with the company
- Flexible time off policy – no caps, no accruals!
- Annual fitness reimbursement and options to earn financial rewards through completing qualified wellness activities.
- Commuter benefits.
- Access to our Employee Assistance Program offering 24/7 wellbeing support.
- Summer Fridays.
- Diverse possibilities of personal and professional development including internal trainings, mentorship programs, access to Linkedin Learning; and more!
- Artist showcases and playbacks.
This job has expired but you can still explore other open positions from the same company or find new ones from our amazing selection.
BMG
Discover more jobs
Founded in 2008, BMG is already the world’s fourth biggest music publisher and the first new global player in the recordings business in decades. BMG’s pitch is unique – a relentless focus on fairness and transparency and service to its artist and songwriter clients. BMG’s 19 offices across 12 core music markets now represent over 3 million songs and recordings, and thousands of artists and songwriters attracted by its fresh approach which now includes production music, film and books as well as music publishing and recordings. BMG is owned by international media, services and education company Bertelsmann, whose other content businesses include the broadcaster RTL Group, the trade book publisher Penguin Random House and the magazine publisher Gruner + Jahr. With its multi-platform perspective, integrated technology platform and commitment to help artists maximize their income, BMG aims to be the best company in music to do business with.