Manager, Catalog Operations
Description
About This Role
Based in London, Audible is seeking a Manager, Catalog Operations, who will work to maintain and grow the Audible catalogue through handling, management and transfer of digital audio, metadata and image files from receipt to publication, and through the accurate creation and editing of product metadata including core metadata, table of contents, series and affiliations relationships. Reporting into the Director, Catalog Operations for UK and Europe, this role involves working globally with teams in Germany, the US and APAC. The ideal candidate is an energetic and creative troubleshooter and self-starter, and will be adept at refining processes and learning new tools.
As a Manager, Catalog Operations, you will...
- Receive and check audiobook and podcast audio files, images and metadata from internal and external providers with a high level of accuracy
- Coordinate rush schedules with providers and other internal teams to ensure titles publish in a timely manner
- Process and create trouble tickets containing metadata change requests from customers, authors, and content providers, index and copyedit product metadata to support daily processing of new titles, create new product records from publishing partner asset deliveries, and assist with ad-hoc update projects encompassing large portions of the catalogue
- Prioritise, fact-check, copyedit and organise Table of Contents data received from internal and third-party sources in adherence with the Audible style guide, performing this work on time-sensitive new releases, back catalogue and special projects
- Fact-check and curate Audible series pages for online display to customers, in accordance with internal best practices and customer feedback
- Establish and track key milestones for global standardisation of processes
Requirements
About You
- You’re an avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content. You’re a self-starter with impeccable organisational and analytical skills who is highly organised and detail oriented. You’re able to thrive in a high-energy, entrepreneurial environment and have a track record as an accomplished manager of projects.
Basic Qualifications
- BA / BSc or equivalent degree
- 3+ years of relevant experience (digital publishing, metadata specialist, content management or similar)
Preferred Qualifications
- Familiarity with working to a defined style guide
- Data reporting proficiency (SQL / Quicksight / Tableau)
- Familiarity with the ONIX publishing standard for rich book metadata
- Advanced Excel skills and experience using features such as pivot tables and vlookup
- Change management proficiency
How to apply
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Audible
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Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.