Global Programs & Partnerships Temporary Assistant
Description
- Support the daily operations of GPP, including front line reception, meeting scheduling, email communications, and research tasks;
- Support the daily processing of applications for all programs, including communications with program applicants;
- Manage receipt of and reconciliation of program payments;
- Carry out regular maintenance of records in the database systems, reconciling data across all departmental platforms, and supply weekly reports, as requested;
- Manage and work daily in database systems such as Google Sheets and Microsoft Excel;
- Support travel planning tasks including liaising with Berklee employees, travel agency, and other internal and external partners;
- With Associate Director, assist in generating social media content and with management of social media channels, including Facebook, Instagram, and others;
- Manage mass email communications with program applicants regarding stages of their application and to provide program updates;
- Answer inquiries about area programs and applications via phone, email, and in-person, using clear and professional language;
- For bilingual candidates, translation of communications and materials, as needed depending on the language;
- Maintain a high level of communication with the Associate Director and Program Manager to obtain project specifications and expectations, and provide deliverable deadlines;
- Perform other duties as assigned.
Requirements
- Bachelor’s Degree required. 2+ years of professional work experience.
- Candidates should have demonstrated experience in customer service, ideally having worked in a customer service environment for at least 1-year.
- Additionally, Candidates Should Have Experience With Data Entry.
How to apply
Apply via link
Berklee College of Music
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_Berklee is the preeminent institute of contemporary music and the performing arts, offering undergraduate and graduate degree programs at its campuses in Boston, Massachusetts and Valencia, Spain, and through its award-winning distance learning program, Berklee Online. Dedicated to nurturing the creative and career potential of the world’s most inspired artists, Berklee’s commitment to arts education is reflected in the work of its students, faculty, and alumni—hundreds of whom have been recognized with Grammy, Tony, Oscar, and Emmy Awards._ _Learn more at [berklee.edu](https://urldefense.proofpoint.com/v2/url?u=http-3A__berklee.edu_&d=DwMFaQ&c=jf_iaSHvJObTbx-siA1ZOg&r=Lqhte9-F0H-Xibie777grAovHN25vhZc_8e2cNT16M0&m=FwoqFVVyKaIX4XGK5v9BU_8kV9D4DocnTr5iO9ZBDaU&s=AQqtc-OGNdVVVK9Ay3OE3JjFpSo1hBd9ituogcU-o8g&e=)[.](http://www.berklee.edu/)_