Description

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Event Manager at the Greater Columbus Convention Center. The Event Manager is responsible for providing professional client support in the planning, organization, and management of events within the facility. Monitors the coordination of these events, and all event coordination tasks after events are contracted through conclusion. Interacts with clients, facility staff, in-house concessionaires, and related personnel.
MAJOR RESPONSIBILITIES:
Establishes and maintains contact with client upon assignment of an event
Serves as primary liaison between clients and facility departments
Maintain rapport with clients, their associates, service suppliers, and building staff insuring the highest level of customer service
Meets with and guides clients to plan and organize assigned events and interprets, explains, and implements contract provisions, facility rules, regulations, policies, and procedures
Coordinates activities with various service contractors for assigned events
Keeps clients informed as to the status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, and event timelines
Secures/coordinates pertinent event information for the most effective use of the facility including room set-ups, utility requirements, audio-visual needs, appropriate security, and other staffing
Produces computer generated floor plans and determines facility equipment requirements
Provide clear, concise, and timely communication of detailed event requirements to facility departments on a timely basis
Prepares cost estimates and monitors final billing
Participates in weekly production meetings to review upcoming event details with all building departments
Required to work irregular schedule including nights, weekends, and holidays to accommodate business and client needs in the facility
Must have the ability to interact with guests in a friendly, courteous, and polite manner. This will include initiating contact with guests within ten feet – i.e., smiling, saying “Good Day,” or helping when needed.
Must feel comfortable when around large groups or speaking to a guest, as needed
Understands the importance of providing customer service and in understanding of “The Magic is in the Details”
All other assigned duties

Requirements

QUALIFICATIONS:
Knowledge
A good knowledge of the principles of administration as they relate to provision of facilities, services and equipment in a convention, exhibition, conference, or entertainment center. A general knowledge of the services, vendors, or other organizations involved in producing events. A minimum of two years college level course work in a hospitality or marketing related program preferred.
Experience
A minimum of two years’ experience in public facility management, promotion, or operation of conventions or trade shows or service-related operation preferred.
Skills/Aptitudes
Sound organizational, planning, and people skills. Excellent oral and written communication skills. Sound computer skills. Ability to prioritize multiple projects. Ability to demonstrate critical thinking skills. Professional appearance and strong work ethic. Ability to interact with all types of people in a polite and courteous manner. Ability to work well as a collaborator.

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ASM Global

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**Overview** ASM Global is the world’s leading venue management company and producer of live event experiences. With over 350+ premier venues spanning worldwide, we operate and invest in the world's most important stadiums, arenas, convention centers and theaters, including entertainment districts and mixed-use developments. We produce over 20,000 live events annually, welcoming over 164 million guests each year. As the global leader in content programming and revenue optimization, using the latest data-driven marketing disciplines, our best-in-class management reliably delivers maximum value and profitability for venue owners. Beyond the walls of our venues, ASM Global is on the ground, working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, is a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-high 40+ certified green venues) are just a couple examples of ASM Global’s impactful, world-friendly outlook. As the global industry leader, we understand the importance of setting an exceptional example, while having a great time doing it.

Job Details

Posted on Jun 28

Columbus, OH, USA

Full time

Mid