Booking Manager - Arenas
Description
- Manage the scheduling process for the Company's -publicly ticketed Arena events and act as primary point of contact for those venues for external and internal clients, utilizing calendar management software such as EventBooking.com and/or other products.
- Support VP of Booking in producing proformas, booking update reports, presentations and other financial documents.
- Contribute to the coordination of a balanced approach in programming assigned venues, in alignment with each property's brand, strategies and initiatives.
- Manage relationships and communicate directly with promoters and agents, in alignment with established industry protocols and venue availability, including communicating calendar date holds.
- Ensure timely, effective, efficient and accurate flow of communication between clients, property leadership and senior entertainment executives.
- Act as a conduit between promoters, agents, marketing, legal, ticketing and various other departments to ensure smooth and proper execution of shows from inception through settlement.
- Work closely with VP of Booking and property representatives to assemble leads consistent with venue budgets, while working closely with property management and Corporate Entertainment for approvals and processing of offers.
- Perform other job-related duties as requested.
Requirements
- One (1) year of prior customer service experience, preferably in a sports/entertainment venue environment.
- Bachelor's degree in fine arts, business or related field, or equivalent education and experience.
- Ability travel periodically as business demands require.
- Previous experience in a leadership role.
- Contract experience related to shows, bands, events, riders and production requirements.
- Previous work experience in the Las Vegas market, integrated resorts, gaming related properties and entertainment venues.
- Previous experience working with EventBooking.com, Delphi, and/or Daylight software programs.
- Previous experience working in a similar resort setting.
- Minimum 2 years of previous experience with shows, artists, management and production entities or equivalent experience in Finance, Marketing, production or similar departments.
- Strong working knowledge of MS Office suite, specifically extensive use of Microsoft Excel.
- Ability to consistently achieve business unit goals.
- Excellent organizational skills; able to function in fast-paced, varied work environments.
- Excellent customer service, interpersonal and communication abilities.
- Professional appearance and demeanor.
- Ability to work varied shifts, including weekends and holidays.
- Ability to communicate effectively in English, in both written and oral forms.
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MGM Resorts International
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The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service. We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world. Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination. With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.