Description

AWAL is seeking a Artist Support Specialist to join our dynamic Artist Support team. As a key addition to the team, you will take the lead in resolving important queries and managing critical processes across our roster. Reporting to the VP of AWAL Core & Artist Support, you will specifically cover areas such as artist accounting/payments and rights management; liaising with artists, artists’ teams, and internal stakeholders from across AWAL to solve problems.
WHAT YOU WILL DO
Develop expertise in handling some of our more complex areas of artist support, including (but not limited to) artist accounting/payments and rights management
Support clients with queries about their account statements and royalty payments
Manage any rights issues that arise, coordinating with Ops and Business Affairs teams to resolve conflicts both effectively and efficiently
Communicate directly with artists and their teams (managers, business managers, attorneys, etc.) to fully understand and address their needs
Collaborate with cross-functional teams to define and refine the processes used to manage issues and queries, streamlining our approach across departments. Train and educate other team members on best practices
Leverage internal analytics to inform your recommendations for process improvements
Stay up to date with industry news and emerging technologies that affect our artists

Requirements

WHO YOU ARE
You love to solve problems and enjoy a challenge
You have experience in creating and implementing processes to improve efficiency
You have a working understanding of music copyright law
You understand how artist royalties are calculated, particularly for streaming revenue
You are comfortable with data and have experience using data to make decisions
You consistently display sound judgment in complex situations
You have excellent communication skills—written and verbal
You pay attention to details and keep your work organized
You enjoy working on diverse teams
You are passionate about empowering independent artists
Proven music industry experience copyright law and royalty accounting preferred
Business proficiency with multiple languages (in addition to English) is a plus

Benefits & Perks

WHAT WE GIVE YOU
An opportunity to fuel the creative journey on a global stage
A modern, diverse and innovative work environment, with offices that include collaboration areas, cafeterias, event spaces, and more
An investment in your learning & development
An excellent range of benefits, like private medical cover, a generous pension scheme, life assurance and income protection, plus loads of music biz perks
Winter recess (Christmas through New Year’s)

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AWAL

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AWAL is Kobalt's unique alternative to the traditional music label, offering artists and independent labels a range of services without having to give up ownership or control. With local offices around the world, AWAL's services include global distribution, marketing and release management, A&R, funding, playlist promotion, radio and PR, YouTube monetization, and access to real-time comprehensive music data and insights through the AWAL App. AWAL’s roster ranges from new, breaking artists to global successes, including Lauv, R3HAB, Tom Misch, Bruno Major, The Wombats, VÉRITÉ, Nick Cave & The Bad Seeds, Yung Lean, and more. As a Kobalt company, AWAL is at the forefront of technology, empowering artists, and driving transparency across the industry.

Job Details

Posted on Jul 17

London, UK

Full time

Junior